Zip Hoodie

No cancellations.

 

There is a 14 day return policy. Items must be in the same condition as received. Item must be unwashed, unworn, and undamaged. You are responsible for return shipping on returns and exchanges.

 

Should you receive damaged, defective, or the wrong item(s), please return the merchandise to our Online Returns address below within 14 days of shipment. The refund amount will include the amount paid after any discount or reward was applied to the returned item(s) plus any original shipping charge. Return shipping costs may be reimbursed ONLY if a copy of the shipping receipt is included in the return, under this special circumstance.

 

Please email cstevensperformer@gmail.com for more information. Be sure to include details of your situation and we will find the best solution.

Orders are packed and shipped Monday-Friday only. Most orders are shipped within 48 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day.

 

If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days.